When your hosting service provider provides live chat support, you're able to speak to an agent live and find out useful info or get a problem resolved in a very timely manner. The basic advantage of using chat instead of calling to talk to a live person is that you will need only a computer with Internet connection, so you will not pay any fees in case you are in another state or country. What's more, it'll be simpler to copy and paste data like domains, usernames or error messages i.e. details which are sometimes hard to give to the other side over the phone. The live chat is also a faster option to contact your web hosting company's support team compared to using a ticketing system. Last, but not least, in the event that some situation needs some more time to be resolved, you'll be able to do something else entirely while you wait for support on the live chat, therefore you will not lose time - something that is not possible when you are on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all Linux cloud service that we offer and we are able to support you with almost everything live. In case you don't have an account with us yet, we are able to give you more info about the plans so as to help you to choose the most appropriate plan. In case you are an existing client, we can assist you with any general or billing issue in addition to with multiple common technical issues, for instance an e-mail address installation in a desktop email client. If you can't call us for some reason or you're in a country where we do not have a local telephone number, the live chat will be the best way to contact us. Certainly, some matters need longer time to examine and test, so you'll have to open a ticket to our technicians, however, we will save you time and assist you with various problems on the chat.

Live Chat Support in Semi-dedicated Servers

We supply live chat support as standard with our services, which means that when you have any questions about our Linux semi-dedicated hosting service, you are able to talk with our customer support team whenever you need regardless if you have already obtained your account or not. In general, the chat service is for billing, pre-sales and general questions and problems, but we're able to help you with many tech questions too. We will help you pick the optimal plan for your websites in case you don't have an account yet, we can reply all of the billing questions or concerns you could have or we can assist you with installing your new e-mail address on your computer or smartphone - all the abovementioned will be done in a timely manner because our live chat service is accessible all day, each and every day. Any time you require help, you are able to talk to an agent and save considerable time.