In the event that you've ever had a cloud hosting account in the past or you have dealt with any other online service, you are probably aware from your personal experience that for certain things it's better to speak with a live person on the phone than to exchange tickets or email messages. In order to find out more about a specific service before you decide to order it or when something small-scale should be done, for instance, it will be far easier and a lot faster to do it in real time. When you have the option to speak with representatives by phone, it is also very likely that you are working with a real website hosting provider, not a reseller. The level of support that you'll get by phone differs between different providers - from common issues to expert technical support. Typically most of the suppliers offer pre-sales assistance and 1st level phone support, while more complicated tech matters are resolved via email and tickets.

Phone Support in Cloud Hosting

In case you decide to buy one of our Linux cloud service, you will be able to speak with our customer support team via phone for 14 hrs every day. We will help you select the most suitable plan for your web sites since we think that it's better to discuss such matters with a live person. If you already have an account, we're able to help you with all your sales/billing questions and general issues, even with some technical troubles that do not need a long time or escalation to a system administrator as it will be better to open a ticket for time-consuming problems in order to have all the communication in a single place. We have phone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

Every time you want more info for the Linux semi-dedicated hosting service that we offer, you're able to call one of the three support lines we have across the globe - in the United States, the United Kingdom and Australia. By doing this, you'll be able to check ahead of time whether our solutions are suitable for your sites. In case you are already our client and you've got a semi-dedicated account, you'll be able to get in touch with us over the phone for fourteen hours a day about any billing or basic queries. For strictly tech issues you'll have to use our ticketing system in order to get in touch with our tech support as someissues just require more time to be taken care of, but we will assist you over the phone with a lot of minor tech problems as well, saving you the time and efforts.