Customer Support Channels
A 1–hour Response Guarantee
Giving outstanding support on time is our main priority, so that we support each Linux cloud service plan with a 1–hour ticket reaction guarantee. As you share a ticket or send us a message, our client tech support crew will do all they could do to provide the most appropriate remedy for your situation and to provide you with assistance promptly.
A Top–quality Support Service
Our tech support service is provided by a team of trained employees who definitely are prepared to reply to your issue without delay. You could get in touch with the technical support team by launching a customer assistance ticket from your Web Control Panel or by posting us an e–mail. On business days, you may also contact us on the telephone or use the online chatting solution.
An Intuitive Help Section
If you want support while working within the Control Panel, you are able to always click on the Help key and track down your question in the list of articles that will show up. We have as well turned lots of the articles and reviews into video tutorials. The list of video tutorials will show up if you click the Videos press button present on the top right.