Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section incorporated into PNN Hosting’s Web Control Panel offers a selection of help articles and regularly asked questions. Aimed toward solving any common problem that you might possibly face, they are compiled by our support team of seasoned techs.

  • Top quality support service
  • How–To Videos

  • For all of you who prefer to learn how to address a typically experienced issue by watching a video tutorial, we’ve added a compilation of video tutorials to our Web Control Panel. All the tutorials are brief and simple to comprehend. They offer you visual presentations of various website management procedures.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer support service and a 60–minute ticket response guarantee. Our practiced customer service technicians will be available to you 24x7x365 to reply to your inquiries and to rectify any problem that you might have. Just open a technical support ticket from the Help Center and we’ll get back to you quicker than you can say Jack Robinson.